Jira Service Management

{"xsrfToken":"5057dc94b17f7f3541388a760a81f1b82624d05f_lout","branding":{"id":"1","key":"esd","name":"Holert Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#011d4a","headerLinkHoverBGColor":"#011d4a","headerBadgeColor":"#011d4a"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/09672bcd-0476-4aff-908e-90be9d6390e6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwNWM2NDk5Ni05MWUyLTQyN2ItOTY3Ni1iNDZhNGI3ZThlNTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA5NjcyYmNkLTA0NzYtNGFmZi05MDhlLTkwYmU5ZDYzOTBlNiI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzk4NzcsIm5iZiI6MTczMjE3OTI3N30.vXOMXxobAGRg2FCMkV_gPN7bYzYdFpP8AeqRElJGzcY&client=05c64996-91e2-427b-9676-b46a4b7e8e55&mode=fit","logoId":"09672bcd-0476-4aff-908e-90be9d6390e6","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Holert Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen im Help Center","sharedPortalName":"Holert Support","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Holert Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#012a6a","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"1","key":"esd","projectId":10000,"serviceDeskId":1,"name":"Holert Support","description":"Welcome! You can raise a support request from the options provided.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"10003","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":10314,"iconUrl":"https://holert.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10314","groups":[1],"key":""},{"id":"10004","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":10303,"iconUrl":"https://holert.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","groups":[1],"key":""},{"id":"10005","name":"Suggest a new feature / improvement","descriptionHtml":"","callToAction":"Suggest a new feature / improvement","introHtml":"Let us know your idea for a new feature or improvement.","icon":10322,"iconUrl":"https://holert.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[1],"key":""},{"id":"10002","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10321,"iconUrl":"https://holert.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[10002,10003,10004,10005]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"5feb7402-00dd-37e1-be4f-e572137fe853","appLinkName":"System Confluence","appLinkUrl":"https://holert.atlassian.net/wiki","spaceKey":"ESD","spaceName":"External service desk","spaceUrl":"https://holert.atlassian.net/wiki/spaces/ESD","isServer":false},"labels":[],"projectKey":"ESD","serviceDeskId":1,"kbLinkDomainURLs":["https://holert.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ESD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwNWM2NDk5Ni05MWUyLTQyN2ItOTY3Ni1iNDZhNGI3ZThlNTUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxODA0NzcsIm5iZiI6MTczMjE3OTI3N30.BmJU0J0W_eQN-qdWOdnhMgmyeQZndhUSIQzrjW27Lc8","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"05c64996-91e2-427b-9676-b46a4b7e8e55","tokenDurationInMins":20}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=holert","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"5057dc94b17f7f3541388a760a81f1b82624d05f_lout","baseUrl":"https://holert.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://holert.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"05c64996-91e2-427b-9676-b46a4b7e8e55","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"338c27bdb9a641c783548d02deaea9d8","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}